Privacy Policy

Last Updated: June 30, 2025

James Harvey Digital Marketing, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect information about you in several ways, including:

Personal Information
Information you voluntarily provide to us, such as:

• Name
• Email address
• Phone number
• Business name
• Billing and payment information
• Any other information you choose to provide through forms, emails, calls, or messages

Automatically Collected Information
When you access our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site
• Referring URLs

This data is used for analytics, security, and website optimization.

2. How We Use Your Information

• Provide and manage our services
• Respond to inquiries and customer support requests
• Send service-related communications, updates, and notifications
• Deliver marketing, SMS, MMS, email, and AI-driven communication services
• Improve our website, services, and customer experience
• Process payments and manage billing
• Comply with legal and regulatory obligations

3. SMS, MMS, and Email Communications

By providing your phone number or email address, you consent to receive communications from us related to our services, including:

• Appointment reminders
• Service updates
• Marketing or promotional messages

Message and data rates may apply. You may opt out at any time by following the unsubscribe instructions or replying STOP to SMS messages.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

• Trusted service providers who assist in operating our business (e.g., hosting, payment processors, automation platforms)
• Legal authorities if required by law, regulation, or legal process
• Business partners only when necessary to deliver agreed-upon services

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we strive to use commercially acceptable means to protect your data.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, accounting, or contractual obligations

When information is no longer required, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Request information about data usage

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information